Note: We do everything we can to protect the environment, so wherever possible we send our orders in recycled boxes. If you’d prefer us to use a new box for your order, please just add a quick note to let us know when placing your order!
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgium, Great Britain (excluding the Channel Islands), Malta, Sweden, Bulgaria, Ireland, Monaco, Slovakia, Denmark (excluding the Faroe Islands and Greenland), Italy (excluding Livigno and Campione d’Italia), the Netherlands (excluding non-European territories), Slovenia, Estonia, Croatia, Austria, Spain (excluding the Canary Islands, Ceuta and Melilla), Finland (excluding the Aland Islands), Latvia, Poland, the Czech Republic, France (excluding overseas territories and departments), Lithuania, Portugal, Hungary, Greece (excluding Mount Athos), Luxemburg, Romania, Cyprus (excluding the northern part).
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,00 € per order.
From an order value of 30,00 €, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge a flat shipping fee of 11,99 € for deliveries to the countries outside of Germany mentioned in the ‘Dispatch Conditions’ section above.
From an order value of 100,00 €, we deliver shipments to foreign countries free of cost.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 5 days, for deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.