Shipping Methods

Note: We do everything we can to protect the environment, so wherever possible we send our orders in recycled boxes. If you’d prefer us to use a new box for your order, please just add a quick note to let us know when placing your order!

The following terms and conditions apply:

Dispatch conditions

We offer domestic delivery (Germany), as well as delivery to the following countries:

  • Asia & Australia:
    • Asia & Australia Category 1: Japan & Australia
  • Europe:
    • Europe Category 1: Belgium, Great Britain (excluding the Channel Islands), Malta, Sweden, Bulgaria, Ireland, Monaco, Slovakia, Denmark (excluding the Faroe Islands and Greenland), Italy (excluding Livigno and Campione d’Italia), the Netherlands (excluding non-European territories), Slovenia, Estonia, Croatia, Austria, Spain (excluding the Canary Islands, Ceuta and Melilla), Finland (excluding the Aland Islands), Latvia, Poland, the Czech Republic, France (excluding overseas territories and departments), Lithuania, Portugal, Hungary, Greece (excluding Mount Athos), Luxemburg, Romania & Cyprus (excluding the northern part).
    • Europe Category 2: Switzerland
    • Europe Category 3: Norway
  • North America:
    • North America Category 1: Canada & United States

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 4,00 € per order.

From an order value of 30,00 €, we deliver shipments free of cost.

Deliveries outside of Germany:

  • Asia & Australia:
    • Asia & Australia Category 1: We charge a flat shipping fee of 29,99 € for deliveries to Japan and Australia.
  • Europe:
    • Europe Category 1: We charge a flat shipping fee of 11,99 € for deliveries to countries listed in the ‘Dispatch Conditions’ section above under “Europe Category 1”. From an order value of 100,00 €, we deliver shipments to these countries free of cost.
    • Europe Category 2: We charge a flat shipping fee of 15,99 € for deliveries to Switzerland.
    • Europe Category 3: We charge a flat shipping fee of 21,99 € for deliveries to Norway.
  • North America:
    • North America Category 1: We charge a flat shipping fee of 21,99 € for deliveries to Canada and the United States.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 5 days, for deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.